HELP AND ADVICE
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Northern and Shell (together "Express/we/us") are committed to ensuring that your privacy is protected.
1.4.1 Session cookie
2 Cookie categorisation
3.1 Accepting strictly necessary cookies and performance cookies is a condition of using our website. If you reject these types of cookies then we cannot predict how our website will perform when you visit it nor guarantee your security.
3.2 You can control the use of functionality cookies, targeting cookies or advertising cookies. We explain how you can manage the different cookies we use on our website at section 5. If you prevent the use of these types of cookies then this may interrupt some services on our website.
4. Third parties cookies
4.1 In some cases, we may use third parties to manage our cookies but we do not allow any third party to use these cookies other than for the types of purpose listed in this policy.
4.2 Third party advertisers and other organisations may also use their own cookies or other technologies to collect information about the content of our website and/or the advertisements you have clicked on. This information may be used by them to serve advertisements which they believe are most likely to be of interest to you based on content you have viewed. Third party advertisers may also use this information to measure the effectiveness of their advertisements.
4.3 We do not have access or control over the cookies placed on our website by third parties and use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each of our third parties and we have included details at the links below.
4.4 Cookies placed by third parties may serve different purposes. They may be strictly necessary, performance, functionality, targeting or advertising cookies. For more information on these different types of cookies and what they do, please see section 2.1 2.4.
4.5 To disable or reject third party cookies you must go to the relevant third party's website. We have explained how you can control third party cookies on your browser for the main web browsers at section 5.
4.6 What third party cookies are used on our website?
Strictly necessary cookies Google Analytics
Targeting or advertising cookies
5 Managing cookies
5.1 You can control which cookies you get and which you keep on your device. Unless you have adjusted your browser settings so that it will refuse our cookies, our system will issue cookies when you visit our website.
5.2 Many web browsers can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies but naturally may interfere with your browsing experience ie if you have to accept each cookie on our website (and on other websites you visit).
5.4 Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website and it will mean that settings such as your stored username and password may have to be reset. If you adjust your cookie settings this will also affect the other websites you visit.
5.5 All of the major browsers offer tips and guidance for managing the cookies available on your browser including: Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari for iOS
Cookie settins in Safari for Mountain Lion
5.6 There are also lots of different third party browser plug ins and extensions available which you can download to make it easier to see and control your cookies. We have included a list of examples of these for the main browsers below: Ghostery
6 Where can I get more information about cookies?
6.1 You can find out more information about internet advertising by visiting the following information websites:
6.2 Some of these sites enable you to opt out of online behavioural advertising and other tracking cookies (ie in addition to the control settings on your browser as set out in section 5).
7 Flash Cookies
7.1 We may in certain situations use Adobe Flash Player to deliver special content such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as 'flash cookies') are employed to provide functions such as remembering your settings and preferences. Flash cookies are stored on your terminal but they are managed through a different interface than the one provided by your web browser. This means it is not possible to manage flash cookies at browser level, in the same way you would manage cookies.
7.2 You can access Your Flash management tools from Adobe's web site directly. The Adobe website provides comprehensive information on how to delete or disable Flash cookies - see www.adobe.com/products/flashplayer/security for further information.
7.3 Please be aware that if you disable or reject Flash cookies for our websites, you may not be able to access certain features of our websites, such as playing video content or using services that require you to sign in.
8 Email Cookies
8.1 We may set cookies within emails we send to you (if you have consented to receiving emails from us). These cookies are used to track how often our emails are opened and clicked on by our customers. You can manage email cookies in the same way as website cookies, as explained in section 5.