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CASE STUDIES

OSCAR NOMINEES

Sunday 27th January 2008

All fingers – and paws – are crossed at Oscar Pet Foods for franchisees Tracy and Cliff Marsh of Lewes, East Sussex, who have been named one of the 12 finalists in the 2007 BFA Franchisee of the Year Awards.

The excitement has generated a huge buzz throughout the Oscar pet food home delivery network.


With customer focus central to running a successful business – and also the theme of this year’s awards – the couple have clearly pulled out all the stops when it comes to establishing a great ‘rap-paw’ with their customers.


“We are over the moon, and still pinching ourselves. It is quite an honour to reach this stage in the award scheme, especially as focusing on the customer is the only way we know how to run our business,” said Mr Marsh.


Oscar, a full member of the British Franchise Association, has a growing network of qualified nutritional advisors, and has established a strong reputation for the support that it offers to new and existing franchisees in providing the UK with a pet food home delivery and advice service.


 


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