Founded as family business in 2002, New Opportunities began franchising last year following a successful pilot scheme in the Midlands.

The ethos behind New Opportunities is a local call centre for local businesses offering tailored telephone support, from answering clients’ telephone calls to helping them acquire more business through telemarketing.

Unlike traditional call centres which operate from one location and employ hundreds of average staff, New Opportunities employ trained and commercially aware staff, directly in the heart of business communities.

This allows them to be small enough to care, large enough to cope and experienced enough to know how.

The beauty of the New Opportunities franchise is that you grow the business to a level that you are comfortable with, while the exclusive system which has evolved over the past five years, allows you to operate all call centre services either from home or an office.

Franchisees can utilise full or part time staff, who in turn, can operate the system based in their own homes.